Error when listening to Service Simulator for RADIO SKILL after following default template

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TotallyNotAlena asked · Nov 30, 2017 at 12:05 AM

Error when listening to Service Simulator for RADIO SKILL after following default template

Hi, I've followed the set up for a radio streaming skill using the files and instructions from the alexa repo on Github. https://github.com/Acrylami/skill-sample-nodejs-audio-player/tree/mainline/single-stream

Everything has gone perfectly except now after deploying the skill, I attempt to listen to the successful output which appears fine with no errors but it produces this error:

Error: The audio could not be loaded, either because the server or network failed or because the format is not supported.

I am getting my audio stream from https://tunein.com/radio/Radio-Vocaloid-s198764/ which is https as required. Anyone know why my skill fell at the final hurdle? I know with mp3 files you must encode them in a certain way but I have no way of doing this for a radio site.

Thanks!

alexa skills kit audio service simulator audioplayer

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2 Answers

Answer 1 · 2017-12-04T22:43:41Z

Jenn@amazon answered · Dec 04, 2017 at 10:43 PM

The link to the audio needs to be to the actual audio stream, not to a station page or player.

For example:

http://knhc-ice.streamguys1.com/live

http://kut-hls.streamguys1.com:80/kut1/playlist.m3u8

From the Docs:

The supported formats for the audio file include AAC/MP4, MP3, HLS, PLS and M3U. Bitrates: 16kbps to 384 kbps.

AudioPlayer Play docs

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NewUser-b2133fc5-3c4f-44d4-9b85-bbc2e0c04650 · Dec 31, 2018 at 09:27 PM

Note that the stream must be https for the AudioPlayer.

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Answer 2 · 2017-11-30T11:49:37Z

TotallyNotAlena answered · Nov 30, 2017 at 11:49 AM

I found this thread about another user trying to create a radio skill from tunein and is the problem the URL is not permitted? If so what are the conditions for an allowed host URL?

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Error when listening to Service Simulator for RADIO SKILL after following default template

Error: The audio could not be loaded, either because the server or network failed or because the format is not supported.

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