Can someone please advise on why my app is live on the App Store but only past 1/18 devices for functionality validation?
Thank you in advance.
Thanks for posting in the forums! Please note that we are unable to assist with app or account specific questions in these public spaces. However, a general tip: if your app has failed functionality testing, go to the "Review Status" tab and click into "Details" to see screenshots and/or log files of the issue(s).
If you do not see log files and/or screenshots about the failure, please raise a "Contact Us" case while signed into your developer account and make sure to provide us with the title and package name of the app submission(s) in question. We can then take a closer look at your situation and send you the available information via email.
We see that you have already raised a Contact Us case with us about your app submission and we can confirm that the appropriate team is looking into your situation. Please be on the lookout for a response via email with more information on your situation.
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