Hi, I submitted a product as a developer on the 11th of Oct. I was notified the title was too long so I corrected it and resubmitted. A couple of days later it showed as 'failed'. I did not get any further notice as to why. I sent in a support ticket 2 weeks ago and again 1 week ago.
To date, I have not received any response. I have no idea how long is normal for a response from the support team. It is my belief that if there is an issue it is likely only some small submission error on my part or some glitch happened. I would like to find out what the issue is and resolve it.