The previous developer was the admin of our Amazon developer account. They are no longer with the company and I'm set just as a developer. Is there a way I can recover the administrator account?
Hi, here is a Contact Us form link: Contact Us
Please ensure to sign into your developer account prior to file a form so we could verify you as an account owner/ holder.
We currently are unable to provide phone support for Amazon Appstore, but we are happy to help you with any inquiries via Contact Us.
Thank you for your post. Please consult with your IT team about current admin account. Once you are able to access/login to the admin account, you can add yourself as an admin role: Assigning User Roles. If you need to change the owner of an account, please send us a request from Contact Us form.
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