Error : "Unable to generate request for your skill"

Question

All of sudden I am getting the above error where ever i use Slot Types.Its started just few hours back.

I dont know what happened suddenly , I haven't changed any thing in Alexa interaction model.

I have demo of skill in few hours.please help.Its very urgent.

Answer 1

Best Answer

Answer by NickG@Amazon · Apr 27, 2017 at 03:35 PM

We recently made new tools available to help with the creation and testing of skills. The new features inadvertently impacted a small number of skills. We fixed the issue yesterday and all live skills should work as expected. Please post here if you have any more issues and we will monitor and provide assistance. For skills in development, you can now resolve this issue by clicking ‘Save’ on the interaction model tab or by clicking Build Model in Skill Builder (beta). We apologize for the inconvenience.

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mattcheah · Apr 28, 2017 at 05:51 PM 0

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i'm still experiencing this issue after clicking 'build model' in the skill builder. Is there any other reason why I may be experiencing this? An error on my side maybe?

NewUser-b893d05b-73ff-4ede-9417-eb1effd82ee8 · May 03, 2017 at 02:42 PM 0

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still happening for me...

mattcheah NewUser-b893d05b-73ff-4ede-9417-eb1effd82ee8 · May 03, 2017 at 04:32 PM 0

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There were 2 things that may have caused this to keep happening for me:

I had created my own YesIntent and NoIntent instead of using Amazon.YesIntent and Amazon.NoIntent. Unless you're using the dialog management implementation, make sure you're using the right intents.
I was actually using the dialog management stuff without meaning to by requiring one of my slots inside the skill builder beta. If you get rid of that your skill may start to work properly.

IVDeveloper · Jun 02, 2017 at 07:43 AM 0

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Hi, our skill is experiencing the same issue. When we say: "Alexa, launch n wave". Then Alexa would say: "Sorry, I am having trouble accessing your enwave skill right now.". But when we use the skill with other utterances. It is working.

Answer 2

Answer by NickG@Amazon · Apr 21, 2017 at 08:35 PM

Hi,

We are aware of the issues that have been reported on this thread and are continuing to work on a fix. We will post here again when we have more information to share.

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emkay · Apr 24, 2017 at 09:21 AM 0

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Any news on this topic? Any predictions on how long this problem will persist?

NewUser-5ffa46d2-0919-4e91-8e7e-12202999c942 · Apr 24, 2017 at 07:34 PM 0

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I have been receiving this error. I am using the FactsTemplate. I added my appID and I get this error. When I used this template as is without my appID, I got an expected connection error from the Response side. Is there any update to the status of the fix?

NewUser-fe12bf5b-f836-49da-8a44-01e7861bc7f1 · Apr 25, 2017 at 03:08 AM 0

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Any update here? This is impacting our company's sponsorship at a major developer convention.

NewUser-8fede0d3-cf29-4fec-a33b-31de0e993d96 · Apr 25, 2017 at 08:34 PM 1

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Everyone try to resave your interaction model. I returned to the standard over beta and resaved mine and everything is working now... resubmitted for certification now and crossing my fingers. good luck everyone.

Adam_Pohl · Apr 27, 2017 at 10:58 AM 1

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Just tried mine again and it is still failing with the same error. @NickG@Amazon any update on the process of a fix for this error/is there a work around that we can use as an intermediate step so we can make our skills work?

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Answer 3

Answer by mrouttenberg · Apr 21, 2017 at 06:02 PM

This is happening for me as well. Is there any way to escalate this or to find out how long it's going to take to have resolution? Does Amazon have a posted schedule of when they do system upgrades -- it'd be nice to have visibility on that so I can have a sense of when things could be destablized like this.

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Answer 4

Answer by JerryM · Apr 19, 2017 at 02:56 PM

For what it's worth, I'm experiencing the same thing. Created a simple app that will repeat back to the user colors that are spoken. Created a custom slot containing colors. Works fine when uttering "tell me about red", but will get the error stated above when just uttering "red". Tried AMAZON.Color type just to see if behavior changed and it did not.

Looks to be some sort of parsing error when the Service Simulator attempts to generate the request. The one word utterance was working the last time I checked which was probably a week ago.

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Answer 5

Answer by NewUser-a6138c89-4960-4a86-8828-7cf2fb2ce2e0 · Apr 22, 2017 at 02:06 AM

Is this still an issue? Utterance capitalization seems to be affecting whether the response is generated correctly or not at the moment....

I'm using a very simple schema:

{
  "intents": [
    {
      "intent": "AMAZON.HelpIntent"
    },
    {
      "intent": "AMAZON.StopIntent"
    },
    {
      "intent": "AMAZON.CancelIntent"
    },
    {
      "intent": "RefineSessionYes"
    },
    {
      "intent": "RefineSessionNo"
    }
  ]
}

The utterance is as follows:

RefineSessionYes yes
RefineSessionNo no

When testing the skill, if I type in a capital "Yes", then it works. If I type in lower case, then it doesn't work. Yes =

{
  "session": {
    "sessionId": "SessionId.408acbdb-c819-4c05-8a3b-d66aa916c4d5",
    "application": {
      "applicationId": "xxxxxx"
    },
    "attributes": {},
    "user": {
      "userId": "xxxxxxxx"
    },
    "new": true
  },
  "request": {
    "type": "IntentRequest",
    "requestId": "EdwRequestId.224b6463-f82e-40bd-b12d-6146cf1f5f3e",
    "locale": "en-US",
    "timestamp": "2017-04-22T02:04:52Z",
    "intent": {
      "name": "RefineSessionYes",
      "slots": {}
    }
  },
  "version": "1.0"
}

yes =

Unable to generate request for your skill.

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theholder · Apr 22, 2017 at 10:44 PM 0

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I have the exact same problem right now with yes/no answers

NewUser-a6138c89-4960-4a86-8828-7cf2fb2ce2e0 theholder · Apr 23, 2017 at 03:38 AM 0

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Are you still having the same issues? It's crazy that it's been over 24 hours and no one has responded yet. I would think that "yes" or "no" responses would be fairly common

NewUser-a6138c89-4960-4a86-8828-7cf2fb2ce2e0 · Apr 23, 2017 at 08:52 PM 0

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After a suggestion from another user, I changed to AMAZON.YesIntent and AMAZON.NoIntent . After changing, things seem to be working

Answer 6

Answer by chriton · Apr 23, 2017 at 05:55 PM

I have the same issue.

It is very frustrating that nobody answers, I'm trying to fix this issue for 2 days now. I've worked all weekend because monday I have to present this...useless

It's outrageous that we don't get any answer.

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Answer 7

Answer by Brian@Amazon · Apr 19, 2017 at 07:54 PM

If this is impacting you, please provide a skillid for whatever model it's failing to generate a request for.

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lin · Apr 19, 2017 at 08:07 PM 0

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@Brian@Amazon where could we find this "Skill-Id"? I think there is no attribute "Skill-Id" on Alexa-Skills available.

NewUser-3001dd71-b86a-4311-bdd1-8f4981d3eb4d lin · Apr 19, 2017 at 08:22 PM 0

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In the developer portal, go to 'Skill Information'. There you will see the 'Application ID'. I believe that is the Skill ID.

NewUser-3001dd71-b86a-4311-bdd1-8f4981d3eb4d · Apr 19, 2017 at 08:18 PM 0

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Mine isn't working. Here is my skill id. It was working fine yesterday. Now getting the "Unable to generate request for this skill" error.

amzn1.ask.skill.bf5919cb-61a4-48e8-8611-b33fe92f549e

lin · Apr 19, 2017 at 08:32 PM 1

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Here is mine: amzn1.ask.skill.dacabe3c-d23c-479c-8fce-f4dc8352387d just invoke a test with speech "nein".

NewUser-8e26b5c0-6d1e-4cc1-a077-1e630dc1adad · Apr 19, 2017 at 09:59 PM 1

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amzn1.ask.skill.c9980f89-8a8c-4193-a07c-007985cea9a3

Mine was working earlier today, I have been doing a lot of testing within the past few hours. I ended up commenting out most of my skill's functionality to just return what the user's input is, however this even returns the error: "Unable to generate request for your skill."

Kyle · Apr 20, 2017 at 02:17 PM 1

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Here's mine:

amzn1.ask.skill.89fcc20f-c396-4ce6-b4f1-e82c04596436

Was working prior to this week. Sample utterances are below - anything with a single slot and no text is failing, two slots work fine.

These are failing:

WelcomeIntent {Option}

AcademicProgramIntent {Program}

AcademicProgramIntent {Major}

FoodIntent {FoodType}

These intents/utterances work fine:

WelcomeIntent find {Option}

AcademicProgramIntent i like {Program}

AcademicProgramIntent i am interested in {Major}

FoodIntent can i eat {FoodType}

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Answer 8

Answer by hmmmdada · Apr 19, 2017 at 09:15 PM

same here for many intents whiche have been working 2 days ago... looks a little bit like the latest changes been more like a downgrade :(

simple intents like

show actionmovies stopped working completely

skillid: amzn1.ask.skill.12e654d1-aafd-4668-be72-3b8715e4e183

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Answer 9

Answer by sidb · Apr 18, 2017 at 12:59 PM

Did you try testing with all lower case letters in the utterance ? It seems to be working

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freewheelnat · Apr 20, 2017 at 08:32 AM 0

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Did a quick test, changing my custom slot from Name to name, and with only one utterance ({name}) and this works. However, with all my other utterances back and my other slots (time and date), it doesn't work, so it's not a turnaround unfortunately...

Answer 10

Answer by NewUser-e2b19b41-834e-4725-b450-f314a02cf098 · Apr 18, 2017 at 11:46 AM

the same thing is happening to me. even for hello world skills

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Error : "Unable to generate request for your skill"

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