I'm trying to submit The New York Times crossword app to the amazon store. I added an IAP object, but I did it incorrectly and added it as a consumable instead of an entitlement. I am unable to modify it in any way. The apk file has not even been submitted, but the IAP item is marked as "LIVE" even though I was just trying to set things up for testing purposes (I needed the json file for the tester utility). Support says I can not change it. The SKU number come from our server, and the IAP sku number needs to match what is on the server. I need that modify the data for that sku number, or the app will not be able to go live. How do I modify or delete an IAP item that is marked as "LIVE" (ludicrously, since there is no APK file).
I tried creating a whole new app, but it looks like the SKU numbers are shared across apps.