Alexa Skill not appearing on US store, only visible on UK store

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DevDecirc asked · Jan 31, 2017 at 11:45 AM

Alexa Skill not appearing on US store, only visible on UK store

We published a new skill on the UK store about a month ago, and now followed up with an improved version and re-published, this time in UK and US. But the updated skill only appears on the UK store. Under the "Publishing Informatinon" left nav tab, we have ticked US and UK options. We got an "skill passed certification process" email, but the skill is visible only in UK. Are we missing something?

It is a local TV guide skill, so its distinct per region. Depending on where the user logs in from (on the echo device), the appropriate skill backend (US or UK) is triggered. Works fine during the dev mode,

Help appreciated.

alexa skills kit amazon appstore app submission and updates

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DevDecirc · Jan 31, 2017 at 12:22 PM

Its been 2 days since the app is visible in UK and not in US

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4 Answers

Answer 1 · 2018-06-25T16:34:31Z

Anand@Amazon answered · Jun 25, 2018 at 04:34 PM

Hello Geoffm,

Thanks for posting your issues.

Yes, you can easily create your skill for others language just by copy the whole JSON from Json editor section and go to other langauge -> JSON editor and copy paste the whole thing then Save -> Build model.

Note: Your custom slot type should be available across all region UK, US and DE to get it working. You don't have to change endpoint for creating skill in different language.

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NewUser-b9cf8779-9a90-4853-bfba-8413e00197f0 · Aug 23, 2019 at 12:41 PM

Hi Anand, where is this "other language" section? I have experienced the same issue where my skill is only published to the US store, but I want it in the UK store.

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Anand@Amazon ♦ NewUser-b9cf8779-9a90-4853-bfba-8413e00197f0 · Aug 27, 2019 at 12:12 PM

Hi there,

To publish your skill in UK store you need to add UK locale in your skill. To add just go to developement version of skill and click on edit button. After that click on "English (US)" present at top left corner and then select "Language Settings" from drop down.

Afterwards select "en-GB" for UK and then click on save button present at top right corner.

Remember you have to again add all Intents and sample utterances for UK locale.

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Answer 2 · 2018-06-13T07:04:16Z

Geoffm answered · Jun 13, 2018 at 07:04 AM

I looked into this when I published my first skill, the paraglider podcasts. I thought that now, skills were automatically copied over by Amazon to make them available elsewhere, but that doesn't seem to be the case - my skill is only available in the UK. Does that mean I still have to create US and DE versions? And if so, is there a quick way to simply copy everything over, or do I have to recreate it step by step?

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Answer 3 · 2017-02-01T20:04:45Z

Brian@Amazon answered · Feb 01, 2017 at 08:04 PM

Are your endpoints (US vs UK) hosting the same lambda, or different lambda?

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Answer 4 · 2017-01-31T17:21:34Z

Brian@Amazon answered · Jan 31, 2017 at 05:21 PM

Hi. That publishing information isn't adequate to get a skill to have both a US and UK version. Do you have multiple tabs in devportal, one for US and one for UK english? If you want both to behave the same you should be able to copy the information across. If you only have a UK tab, and no US tab, it will not appear on the US store.

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DevDecirc · Feb 01, 2017 at 01:03 PM

Hi, yes we have two separate tabs one for US and one for UK. Its a tv guide skill called TV Time, and the content is distinct in each country. We have two lambda endpoints defined as well. Dont know what we are missing.

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GadgetChannel DevDecirc · Feb 01, 2017 at 05:28 PM

I searched for "TV Guide" in the US store and found this:

https://www.amazon.com/DeCirc-TV-Time/dp/B01MRND2M3

Is that your skill (the developer name is DeCirc which seems to match up with your username here)?

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Alexa Skill not appearing on US store, only visible on UK store

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