Recently i have been getting this message from amazon every-time i want to submit an application.
1. We have a text based trivia riddle quiz app and every-time i tried to submit that app they ask for some weird paper which i don't have. Since i am the creator/publisher of that app why do i have to have a paper at all. First of all isn't the same thing as "I have to have a paper to prove that 'I AM A HUMAN'!!!". I tried to tell them since the application is also released in GooglePlay can you guys email the developer in google play page(there is an email to contact with the developer). Or better tell me where to send email, i will send email from that email address. "Aptoide" does work this way as well.
2. We did a clone of one famous game using unity3d. We did change the name, designed the logo and banner image ourselves. Nowhere in the app description or logo or title or screen shot we used "The Game Name or it's content". We were able to publish it to GooglePlay without any issue. Only issue again was amazon. After hours of work with amazon game circle and amazon related api we really was hoping it would be nice addition for us in amazon market place.
If it was the second case i would've understand the misunderstanding when you try to clone a famous app(even though we do not use anything that is famous). But on the first case i don't have any clue what is going on.
Everything said, can anyone help me to point to an actual human amazon developer support so i can chat with him about this issue. I have tried https://developer.amazon.com/public/support/contact/contact-us several times, it seems like they don't understand what i am talking about. Really hoping for direct contact with someone about this.