I received an email a week ago saying 3 infringing listings were being taken down yet they are still active, undercutting me and out selling my listing. This is not the first time this has happened. One of those 3 I've reported before, received an email 3 weeks later saying it was being taken down and never was.
The Copyright Infringement Claim process on Amazon is a joke. It should not take 2-4 weeks for sellers to get a response, IF we ever get a response.
As artist, our intellectual property should protected and our claims taken a lot more seriously.
Having to wait 2-4 weeks to get a response, IF we ever get a response is unacceptable. If we have an issue, the only way to talk to someone in the Infringement Claim department is to file another claim and wait another 2-4 weeks and hope for something.
If there is a Copyright Infringement issue on another PoD site, RedBubble, TeeSpring, ect., It's taken care of within 48 hours.