I've sold 400 shirts in two months, but still has 25 design, look like they have forgotten me. I do not know how they can upgrade for me
I'm sorry but I'm not buying it. There are people being tiered that have 50 sales and others with 500 aren't tiered past 25. Obviously they have quality enough for customers. There are people with shirts stuck live but processing. Which means those people can't possibly have a fair chance if this is the case. Infringement claims aren't being answered. Email support questions aren't being answered. Forum questions are not all answered. The message still says they aren't tiering but they are. To be honest my opinion is simply what they said. They are too overwhelmed to make this all work correctly. Maybe they don't have enough staff. Maybe not enough equipment. Who knows what they are working on. But at this point it's not being run like the rest of Amazon. I'm hoping they get it together soon. I'm praying big things are in the works. I had great hopes for this platform but my enthusiasm is dwindling. I've started to have to spend more of my time on other platforms simply because my Merch is stuck in the mud. I have over 280 shirts sold. 13 are stuck live but processing. I can't delete them if I wanted to. Some of my best selling shirts I made no money on because I couldn't raise the price once they got going. All my shirts are professionals designed by a very experienced designer that many other people being tiered have used. Maybe they aren't tiering me because the they haven't got to fixing the processing shirts yet. I sent an email 2 months ago. No response and not fixed. Sent a back up email several weeks later. No response. Sent another a week ago. No response. The lack of response on emails and on the forum makes me think they don't have enough staff.
I agree as well. If Amazon is taking a closer look, and adhering to their self-professed policy of rewarding quality as well as quantity of sales, then it will take longer but the end result will be a much better shopping experience for the customers.
I suppose it may be that Amazon are taking a much closer look at what users have already uploaded before upgrading accounts, IMHO this would be a logical step given the incredible levels of copyright and trademark infringements in the Merch marketplace.
If this is the case then the obvious downside would be longer waits to be upgraded, but I for one would be only too happy to wait longer for my next upgrade if it means some of the thieves and copyists are stopped in their tracks. I'm currently taking things quite slowly anyway, largely thanks to the activities of the various miscreants who've infested the program.