ACK Module Says it's provisioned- The Zero Board states: Module Not registered

After following all steps as per the posted guide:

Initially the Espressif ACK shows up and recognizes the QR code,

when starting product provisioning it fails When scanning the generated BarCode with Alexa app. it returns"Hmm We're not able to find a match

Have followed all steps, have a US Alexa account.

How to reset to and start again....?

Please see (1st) Pico kit Serial output.

16:1:25.120 -> Entering Bootloader...
16:1:25.125 -> Version: 0.0.307001520.build2012171950
16:1:25.134 -> esp_heap_stats registered
16:1:27.688 -> Protocol number: 3

16:1:27.808 -> Build number: 307001920

16:1:27.814 -> Incremental version: build2102230219.01

16:1:27.825 -> -->1970-01-01 00:00:00.130 I Starting ACK Application...

16:1:27.928 -> 1970-01-01 00:00:00.156 I Device is starting; Provisioning state: module_provisioned (256)

16:1:27.954 -> 1970-01-01 00:00:00.225 I Booted event returned

16:1:27.986 -> 1970-01-01 00:00:00.302 I HMCU version received: 1

16:1:28.002 -> [1970-01-01 00:00:00.314 W   6 00000000]Warning: 4 log lines dropped

16:1:28.022 -> 1970-01-01 00:00:00.330 W DEVICE_TYPE read failed -106

16:1:28.041 -> Processed get_status request successfully 1 times

Second the Zero Serial output...

34174 [INF ProcessEventIfAvailable] HOSTINT asserted; processing inbound event.
34176 [INF SetSize_] Heaplet high-water consumption: 15 bytes
34199 [INF ProcessEventState_ReceiveNextEvent_] Received connectivity module booted event.
34201 [INF LifecycleModuleBooted] Connectivity Module finished booting or rebooting.
34209 [INF ACKUser_OnLifecycleStateChange] ACK lifecycle state: BOOTED
34215 [INF SatisfySendHostConfig] Sending host config to ACK Connectivity Module...
34222 [INF ACKModule_HostConfigWrite] Sending write host config command
34229 [INF SetSize_] Heaplet high-water consumption: 19 bytes
34265 [INF SatisfySendHostConfig] Sent host config to ACK Connectivity Module.
34267 [INF ACKModule_GetDeviceType] Sending get-device-type command.
34292 [INF DebugPrintDeviceType] Module diagnostic device type: 
34293 [INF ACKModule_GetFirmwareVersion] Sending get-firmware-version command.
34314 [INF SetSize_] Heaplet high-water consumption: 71 bytes
34319 [INF DebugPrintFirmwareVersion] Module diagnostic firmware version: protocol 3, build 307001920, incremental version build2102230219
34326 [INF ACKModule_GetHardwareInfo] Sending get-hardware-info command.
34349 [INF DebugPrintHardwareInfo] Module DSN: GB21JU041045027D
34350 [INF ACKModule_GetProvisioningInfo] Sending get-provisioning-info command.
34375 [INF DebugPrintProvisioningInfo] Module provisioning state: 1
34397 [INF ACKUser_OnLifecycleStateChange] ACK lifecycle state: MODULE NOT REGISTERED

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Karunish@Amazon · Apr 13 at 03:08 PM

Looking at the Picko kit serial output, your ACK Module is in module provisioned state. It needs to be product provisioned with a new virtual product and generate a new barcode for it before registration can be attempted.

If you have not already created an ACK virtual product, follow instruction here to create a new ACK virtual product. Once you have created the product, follow instructions to product provision ACK Module. Finally generate a new barcode following instructions on the link and use the obtained device barcode to register your ACK Module with Alexa App. Make sure you use Alexa App discovery flow as Add Device --> Development device --> ACK Module to try registration of your ACK Module.

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ACK Module Says it's provisioned- The Zero Board states: Module Not registered

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