on Wednesday I learned that my Merch by Amazon account was deactivated. I was asked to provide documents that proof my identity, which I did.
Today, on Friday, instead of getting my account reactivated it got terminated.
The email I got only said that violations of Amazon Content Policy and the Merch by Amazon Services Agreement were found, but since the content policy update I've deleted a lot of designs that could cause any trouble to my account and was being really careful with what was uploaded – no recent rejections at all.
I believe that a mistake has happened, since a lot of other accounts are also getting terminated. If not, I'd really like to know the specific design that caused the account termination.
I've already tried to reach Amazon though every form and email possible, but didn't get any response on what really happened.
At the time, I was at tier 2k with two Amazon Choice designs.
Thanks in advance.