firetv invalid date error

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NewUser-f6cc7b73-5ad1-4fdb-bf5a-0a78bcd2c5fa asked · Jan 09 at 09:07 PM

firetv invalid date error

hello when i create amazon firetv channel app via

creator.amazon.com

as I put the vimeo feed for firetv in creator amazon then it say valid feed when press create button it says invalid date I am facing issue since last three days can you tell me what is matter or how can correct it.

I am sending vimeo feed link for firetv

https://vimeo.com/showcase/7983313/feed/amazon.xml/001d0af158

fire tv

img-20210110-020224.jpg (47.5 kB)

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5 Answers

Answer 1 · 2021-01-11T20:13:40Z

firebird33 answered · 5 days ago

Having this exact same error. Is this a bug on the Amazon side?
I did notice in the dates displaying in the feed all have a -0500 at the end. Is that normal?

<pubDate>Thu, 07 Jan 2021 19:40:24 -0500</pubDate>        
<lastBuildDate>Fri, 08 Jan 2021 05:10:36 -0500</lastBuildDate>

Everything else in the feed looks normal to me.

screenshot-amazon-fire-app-bug.jpg (78.6 kB)

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Mike@Amazon ♦ · 5 days ago

Hi,

Please open a Contact Us case so that our support team can investigate and assist you:

https://developer.amazon.com/support/contact-us

Thanks,

Mike

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firebird33 Mike@Amazon ♦ · 5 days ago

Hi Mike -
Thanks.

I did that before posting here.
Still waiting for response.

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Answer 2 · 2021-01-11T14:56:55Z

JMcAn answered · 5 days ago

I am also having this issue. I know the MRSS that Vimeo provides for that showcase works in Roku, but I repeatedly encountering errors with trying to import it to Amazon creator.

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Mike@Amazon ♦ · 5 days ago

Hi,

Please open a Contact Us case so that our support team can investigate and assist you:

https://developer.amazon.com/support/contact-us

Thanks,

Mike

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firebird33 · 5 days ago

Seeing the same issue. Looks like a bug on the Amazon side (since Roku is working) but could also be Vimeo too.

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Answer 3 · 2021-01-15T11:50:56Z

NewUser-a01c305c-ee03-4bf4-a6aa-04604b3b22b5 answered · 2 days ago

use and below fees

https://vimeo.com/showcase/8006326/feed/amazon.xml/2ac8b2262a

still having issue

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Answer 4 · 2021-01-12T17:49:44Z

firebird33 answered · 4 days ago

I have not heard from anyone in support on the issue. I have tried with multiple Vimeo accounts and multiple browsers.

@Mike@Amazon

Can you test with this this mrss feed (a test feed I set up that also fails) and see if you can replicate?
https://vimeo.com/showcase/8000503/feed/amazon.xml/ec835cf45c

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Mike@Amazon ♦ · 3 days ago

Hi Fire Bird,

We are currently investigating this issue. Our support team will respond to your Contact Us case with any further updates.

Thanks,

Mike

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NewUser-a01c305c-ee03-4bf4-a6aa-04604b3b22b5 · 2 days ago

your link is also invalid

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img-20210115-165453.jpg (34.7 kB)

Answer 5 · 2021-01-11T18:11:09Z

Mike@Amazon answered · 5 days ago

Hi,

I just tested this and I wasn't able to reproduce the issue. It worked fine for me.

I see that you have used the Contact Us form and our support associate has responded. Please provide the requested info, so he can investigate and assist you.

Thanks,

Mike

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NewUser-a01c305c-ee03-4bf4-a6aa-04604b3b22b5 · 2 days ago

it is not working fine its a big issue kindly check again..

use below vimeo feed you will understand

https://vimeo.com/showcase/8006326/feed/amazon.xml/2ac8b2262a

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firetv invalid date error

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