hi all, I have never received my june royalties
I have emailed Amazon they said we sent money
so I have chated with payoneer they said nothing received and asked me trace number of the payment
what should I do now ?
Same here I haven't received my July Royalties untill now. You guys found any solution ?
I just got the following generic copy/paste response from the Amazon support regarding this issue.
Hello from Amazon Selling Partner Support,
Thank you for contacting us in regard to your payment.
We will remit payment approximately 30 days after the end of the calendar month in which the product was shipped. For example, we would remit payment for products that shipped in April at the end of May, which is approximately 30 days after the end of April
Amazon does not recognize a sale until the item is shipped to the end customer. For example, if a product is ordered on April 30, but doesn’t ship until May 1, the sale will be recognized in May and the associated royalty will be paid in June. Each month the earnings tab inside of "Analyze" will show how many of your customers' purchases were shipped, and therefore counted as sales.
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