Alexa Developer Console Test Tab Opens Wrong Skill

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Akshay Zade asked · Jul 24, 2020 at 04:16 PM

Alexa Developer Console Test Tab Opens Wrong Skill

I have two skills in my developer dashboard with same invocation name. One of them is the live version while the other (older) one was removed from the store. I removed that skill a long time ago. Following screenshot should help:

Now, when I try to test the development version of the current skill, it always opens the older skill. I have verified this by checking skill ids in requests. So, of course, I cannot test the skill I am developing.

How do I get the test console to open correct skill for testing.
How do I completely remove the older skill completely to prevent such situations in future?

alexa skills kit testing

screenshot-2020-07-24-at-94236-pm.png (58.5 kB)

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Answer 1 · 2020-07-28T17:01:16Z

KirkC@Amazon answered · Jul 28, 2020 at 05:01 PM

Hi Ashkay. I just wanted to let you know that we received your e-mail on this subject and because this is an account specific issue, you should keep an eye out for our response through that channel instead.

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Steve Manning · Aug 04, 2020 at 11:12 PM

I have exactly the same problem. I have a new skill with a new invocation name but only responds to the old invocation name

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KirkC@Amazon ♦♦ Steve Manning · Aug 12, 2020 at 08:58 PM

Hi Steve. Generally speaking, this happens when you have two separate skills enabled which have the same invocation name. In that scenario, Alexa will usually fall back on invoking whichever skill was enabled on your account first.

Fixing this is usually just a matter of disabling the skill you don't want to hear responses from.

If the skill you want to disabled was enabled via the Alexa Skills Store:

1. Open the Alexa App
2. Tap the "hamburger" (three horizontal lines) button and choose "Skills & Games"
3. Choose "Your Skills" and tap "Enabled"
4. Find the skill you'd like to disable and tap "Disable Skill"

If the skill you want to disable is the "In Development" version of one of your own skills, repeat the same steps above, except tap "Dev" instead of "Enabled" on step 4. Note, you may need to scroll to the right to see the "Dev" option.

If you still need help, please sign into your Alexa Developer account and reach out to us via e-mail using the form below. Please be sure to tell us specifically which skills are causing trouble.
https://developer.amazon.com/alexa/console/contact-us

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Alexa Developer Console Test Tab Opens Wrong Skill

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