Hi,
I need advices on how to build my Interaction model for the Alexa skill I am building. I am quite new in the domain.
I have more than 50 questions divided into 3 groups that I want Alexa answers.
- Going abroad
- Returning from abroad
- Abroad
The questions may have zero, one, or two slots. (for instance, Type of the question, Country name)
The difficulty for me is to write the Dialog Interaction.
What is the best approach for building a Dialogue Interaction in that case?
Thanks
Hi,
I think I start to understand the concept of basic language.
I need to write many of intents I need with for each of them many of utterances I need.
Is it possible neverless by letting Alexa giving options to the user when there is a keyword in the sentence.
For instance. "blabla.... passport...blabla"
Ok,. there is the keyword 'passport' so I can give some options for the user.
What do you think?
Hi. In past in-person hackathon events, we've handed out copies of the following worksheet (use as many copies as necessary):
https://alexa.design/dialogadvanced
Using this, what you would do is write out your "happy path" (that is, ideal user interaction) first. Then, reviewing that back and forth interactions, identify the "intent" of the user (what general task they want to accomplish), which parts of their speech you need to be sent to the back-end as variables (slots).
Similarly, on the right-hand side of the sheet, you can write down which pieces of information you want to store as "session attributes" and any API calls (if required).
NewUser-ffc2b8de-fabe-4b6e-ab03-c96ff2f8cbd2 answered · 4 secs ago
Hi, Thanks for your answer. Mostly I am in the next stage. I know the questions. It is more a organisation of the questions I have, and then to create to dialogue. I could divide the questions into 3 main segments. I believe It must be clear in the dialog that there are 3 different groups of questions so that the user can choose in which category he wants Alexa to respond.
For instance in the group of 'Abroad', the intents could be:
- Give me the embassies in {Country}
- Give me the list of doctors in {Country}
One slot for the {Country}.
For the group 'Going Abroad', the intents could be:
- Is it safe to travel to {Country}
- Where is the nearest passport office to my location?
As you can see in the group 'Going Abroad', some intent have 1 slot and another one has 0.
Can I have a model interaction with "groups". And how to do? I could not find any samples.
Can I have intents with multiple questions by adding a "type of info".
Thanks a lot
Gil
Hi Gil. You're right that these questions all have to do with traveling abroad, but in these examples the user is still asking four separate pieces of information and thus I'm inclined to think that these should be broken up into four separate intents.
If I were designing a skill to handle these questions, here's how I might approach the intents and sample utterances:
GetEmbassiesIntent
GetMedicalAttentionIntent
GetTravelAdvisoryIntent
GetClosestPassportOfficeIntent
Hi Kirk,I am getting closer. :-) And I must thank you for that.
How can organise the intents that I will create?
for instance, other intents for 'Passport' could be:
- How to I renew my passport abroad.
- Can I travel with two passport.
- I lost my passport. Can I still return to my country?
...
Alexa can't start the dialog by telling the user a 10 and more possible intents.
Can I group some intents? What do you think?
Thanks.
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