We make a Digital Wellbeing application that helps people limit their time on websites and applications (Basically, a parental control). We have been in the Amazon App Store in one way or another since 2013, and we are in all the other app stores (Apple, Google, Chrome, Mozilla, etc.). This morning, our app was "Suppressed" (Removed) from the Amazon app store.
The reason Amazon cited is "We prohibit apps that interfere with users' devices, our services, or other servers, networks, or third-party apps." While this language seems to mostly target ad blockers (we are not an ad blocker), we have been unable to get any more information from Amazon regarding this removal. We would like to discuss this with them.
Is there any way of appealing an app removal (something like Apple's App Review Board)? We have written in to the developer email address, but they simply close out our requests.
Notably, there are other parental control apps on the Amazon App Store that use the same permissions and have the same function as our app. So if Amazon is going to enforce this rule fairly, it means that all parental control (and screen time management) apps will be removed from the Amazon app store.
Does anyone have guidance on who we should contact to appeal this? Thank you.