We are trying to submit a skill in EN and IT that act as a personal concierge. Every content of it's interaction is customizable from a dashboard. Everyone can register and use this skill on their Alexa devices. During certification process the team says me that I can't use Alexa for non private or non commercial purpose. I don't understand the reason of this issue. Everyone can use this skill and signup to our platform. I 've found several skills on the store with the same purpose like this one https://www.amazon.com/gp/product/B06XBKX16N?ref=skillrw_dsk_pnps__0 . Where is my fault ?
Thanks for a reply