The Disney+ app will load but will not let me log in. I get the Disney+ logo and a thinking circle but that's it. It used to work but there was an issue and the tech support at Disney+ told me to uninstall and reinstall. Now it doesn't work. I've tried unplugging the power source, switching the HDMI ports, and a factory reset on the firestick. Still it doesn't work. I do not have this problem with any other app.
Any help is greatly appreciated.