In-Skill-Purchase earning not updated correctly

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Pier94 asked · Dec 13, 2019 at 03:00 PM

In-Skill-Purchase earning not updated correctly

Good Morning, I have developer an Alexa skill with in skill purchase. When I click on analytics I see that the number of units sold in December is 3. When I click on earnings the number of unit sold is 2. A similar thing happened also in November.
Has anyone had the same problem?

Thanks in advance.

alexa skills kit alexa alexa skills challenge isp

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3 Answers

Answer 1 · 2020-01-08T09:13:41Z

ella@amazon answered · Jan 08 at 09:13 AM

Hello Pier94,

Thank you for contacting us also via forum, please note that we already replied to your question via the open case 6616549121.

Thank you,

Ella

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Answer 2 · 2019-12-20T08:57:33Z

Pier94 answered · Dec 20, 2019 at 08:57 AM

Can someone help me?

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Answer 3 · 2019-12-13T15:06:27Z

AndyW answered · Dec 13, 2019 at 03:06 PM

The analytics include "test" purchases i.e. ones you (or Beta testers) have made on the dev version. Sure you've not made any purchases on the development code ?

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Pier94 · Dec 13, 2019 at 03:08 PM

Yes, I'm sure

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In-Skill-Purchase earning not updated correctly

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