We have been trying to update the existing app on the Amazon store but it is not letting us. The app is marked LIVE but it is not available at the app store so the user can benefit from its update or download one. The reason for it is that we were getting in general message that app freezes, not passing Amazon content policy. The app passes only amazon tests, as well as ours but we can not reach anyone to assist us to tell us exactly what the problem is. No one is responding to our emails. Is there any technical support phone number that we can reach some humans and talk about the issue? Active Science Pro is the name of the app.