Several days ago, our live version (4.8.9) was suppressed and we got an email saying "We are unable to test your app as it does not function as intended. The app exits/ force closes/ freezes/ displays an error message after being launched. Please fix the issue and re-submit the app." We tested our version and it worked on Fire TV. We created an inquiry case but got no response. We made another version 5.0.0 again, tested it and updated it on App Store. Our latest version passed the test and got live again. But today(one week later), we found our latest version was suppressed again and we got no emails telling us what happened.
Could you help us to check what we should do to fix this issue?