My new skill works find in test mode in the Simulator, but not with echo devices

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NewUser-3cc39dfd-c8b1-432e-b37c-324fef2984f0 asked · Sep 08, 2019 at 05:44 AM

My new skill works find in test mode in the Simulator, but not with echo devices

Hello, I have tried to read all the suggestions for this issue. I am at a loss on how to debug

i have created a new skill and also a lambda for it.

of course the skill tests find in the simulator, but not on any of my devices at home

I can see the skill on the alexa app (dev mode)

when i say "alexa open invocationName" i get the response "invocationName does not support that"

i does not try to access my lambda

I saw an article that mentioned languages need to be the same . My all align.

I saw mention "It's likely the response your skill is returning is not valid" . Is there a way to debug this or get a better error

amzn1.ask.skill.8c8a8db2-7505-4881-bef7-96a43e63c617

thanks for any help

Randy

alexa skills kit skills

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2 Answers

Answer 1 · 2019-09-11T09:15:40Z

Apeksha@amazon answered · Sep 11, 2019 at 09:15 AM

Hello there,

Could you please share the utterance activity key? Invoke your skill from Alexa device say "Alexa open randys blinds" then please follow the steps below:

Login to http://alexa.amazon.com in a browser on your computer
Go to https://alexa.amazon.com/spa/index.html#settings/dialogs
Find the appropriate utterance(s) that had issues, and click into each
Copy the whole URL in the address bar, which includes the utterance activity key

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Answer 2 · 2019-09-08T08:20:14Z

Apeksha@amazon answered · Sep 08, 2019 at 08:20 AM

Hello there,

Could you please provide us the skill Id of the skill.

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NewUser-3cc39dfd-c8b1-432e-b37c-324fef2984f0 · Sep 10, 2019 at 01:08 AM

amzn1.ask.skill.8c8a8db2-7505-4881-bef7-96a43e63c617

thanks

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Apeksha@amazon ♦ NewUser-3cc39dfd-c8b1-432e-b37c-324fef2984f0 · Sep 10, 2019 at 11:15 AM

Hello there,

I have tested your skill and looks like skill is getting invoked from the Alexa device.

PFA the screenshot.

Note: To test you Alexa skill with an Alexa device, the device must be registered to the same e-mail address you used to sign up for your developer account on the Amazon Developer Portal.

Please follow the steps below to test your skill from Alexa device:

1. Login to https://alexa.amazon.com

2. Login with the same e-mail address you used to sign up for your developer account on the Amazon Developer Portal.

3. Set up the Alexa device to this account.

4. Enable your skill and test.

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screen-shot-2019-09-10-at-44148-pm.png (62.6 kB)

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My new skill works find in test mode in the Simulator, but not with echo devices

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amzn1.ask.skill.8c8a8db2-7505-4881-bef7-96a43e63c617

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