1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".
2. I want to remind you that "device is unresponsive", what do I need to do?
1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".
2. I want to remind you that "device is unresponsive", what do I need to do?
1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".
2. I want to remind you that "device is unresponsive", what do I need to do?
After having sent the DeleteReport, does your skill receive any request upon opening the device from the Alexa App?
If you log all the incoming requests you should be able to retrieve that info from CloudWatch.
Hi Gaetano,
After having sent the DeleteReport, When I opened the device from the Alexa application, my skills did not receive any requests.
This is my parameter for sending DeleteReport.
I printed the message on the first line of index. JS of the lambda function, and I didn't see it appear in CloudWatch after executing DeleteReport.
Same issue. I tried rediscovery after deleting devices does not work. My apple smart phone has no issue at all!
Hi,
please open a thread with your skill-id and some steps to reproduce the issue.
Thanks.
I'd sent several emails to wwa-support@amazon.com,wwa-beta@amazon.com ;never got a response, my email address is trhsy_fan@163.com, could you help me?
In the WWA authentication process
Procedure:
1. Delete device from 3 Party app by swiping left on the device and selecting Delete.
2. Perform a device discovery in Alexa Smart Home
Expected Result: The banner "Device is unresponsive" is displayed on the device control page within the Alexa mobile app.
1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".
2. I want to remind you that "device is unresponsive", what do I need to do?