DeleteReport delete my device server is unresponsive

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trhsy asked · Aug 25, 2019 at 02:54 AM

DeleteReport delete my device server is unresponsive

1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".

2. I want to remind you that "device is unresponsive", what do I need to do?

smart home works with alexa

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trhsy · Aug 27, 2019 at 08:14 AM

1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".

2. I want to remind you that "device is unresponsive", what do I need to do?

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Gaetano@Amazon ♦ trhsy · Sep 05, 2019 at 05:04 PM

After having sent the DeleteReport, does your skill receive any request upon opening the device from the Alexa App?

If you log all the incoming requests you should be able to retrieve that info from CloudWatch.

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trhsy Gaetano@Amazon ♦ · Sep 09, 2019 at 04:05 AM

Hi Gaetano,
After having sent the DeleteReport, When I opened the device from the Alexa application, my skills did not receive any requests.

This is my parameter for sending DeleteReport.

I printed the message on the first line of index. JS of the lambda function, and I didn't see it appear in CloudWatch after executing DeleteReport.

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9 Answers

Answer 1 · 2019-08-29T08:51:31Z

Sean answered · Aug 29, 2019 at 08:51 AM

Hi,@Tsuneki,i am getting the same error,how to fix it?

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Answer 2 · 2019-08-28T02:30:48Z

Sean answered · Aug 28, 2019 at 02:30 AM

i have same banner tip,how to fix ?

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Answer 3 · 2019-09-03T02:55:26Z

trhsy answered · Sep 03, 2019 at 02:55 AM

urgent!It's almost time for my WWA certification test. Can someone help me?

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Answer 4 · 2019-09-01T03:30:59Z

trhsy answered · Sep 01, 2019 at 03:30 AM

I'd sent several emails to wwa-support@amazon.com,wwa-beta@amazon.com ;never got a response, my email address is trhsy_fan@163.com, could you help me?

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Answer 5 · 2019-09-01T01:32:10Z

trhsy answered · Sep 01, 2019 at 01:32 AM

we do support the proactively state reporting,But after the success execution of "alexa. deleteReport", the Alexa device list displays a banner prompting "server is unresponsive"

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Answer 6 · 2019-08-29T09:10:29Z

trhsy answered · Aug 29, 2019 at 09:10 AM

This my skill's: https://alexa.amazon.com/spa/index.html#skills/dp/B07C236J9Q/?ref=skill_dsk_skb_sr_0&qid=1567039972

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Answer 7 · 2019-08-28T08:09:21Z

trhsy answered · Aug 28, 2019 at 08:09 AM

Am I missing something? I have reviewed the Documentation many times and I can't find the issue.

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Answer 8 · 2019-08-28T02:36:53Z

trhsy answered · Aug 28, 2019 at 02:36 AM

In the WWA authentication process

Procedure:

1. Delete device from 3 Party app by swiping left on the device and selecting Delete.

2. Perform a device discovery in Alexa Smart Home

Expected Result: The banner "Device is unresponsive" is displayed on the device control page within the Alexa mobile app.

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trhsy · Aug 28, 2019 at 09:28 AM

How can I meet the requirements of WWA?

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Answer 9 · 2019-08-27T08:16:43Z

trhsy answered · Aug 27, 2019 at 08:16 AM

1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".

2. I want to remind you that "device is unresponsive", what do I need to do?

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Attachments: Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

DeleteReport delete my device server is unresponsive

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