Alexa Push Notifications Error on Server, working on local

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NewUser-15e93bbd-22cc-4444-8208-a45e1a69e5d7 asked · Jun 27, 2019 at 05:10 PM

Alexa Push Notifications Error on Server, working on local

I used the Proactive Events API to send push notifications to my Alexa, using my client id, client secret, and userId. This worked perfectly when I ran it locally. However, when I pushed my code to company servers, the push notifications would no longer send, and i would receive the error

Error https response: 403

requestId: 7ab5cce2-dd2b-8ecc-1097-855...

userId amzn1.ask.account.<id>

may not have subscribed to this event.

Is there a reason why the push notifications is not working on the server?

alexa skills kit notifications proactive events

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Answer 1 · 2019-07-09T08:18:50Z

Anand@Amazon answered · Jul 09, 2019 at 08:18 AM

Hi there,

Thanks for posting here. Apologies for late response.

403 error code means user is not authorized to send proactive events. You need to subscribe events for which you are sending notification.

Check here for more details about error code.

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Alexa Push Notifications Error on Server, working on local

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