Hello, I've updated my tax information on January 28th. The approval of my tax info took around 15 days, which meant I was unable to get my December payment. I was expecting to get my December payment together with the January payment today, but I haven't got any of them. I've emailed support but no answer yet. I'm selling on Merch since November, and not getting any payment yet is a bit frustrating. Can you please help me with this issue?
Hello, Thank you for writing into the forums. We currently see that you have submitted a request via "Contact Us". Since this issue is specific to you and your sensitive payment and tax information, we will not be commenting on this issue in the public forums. However, we will continue working with you via the case you submitted. Thanks,