Localization of ProactiveEvents API

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This question was closed Jul 26, 2019 at 04:28 PM by Philipps for the following reason: This issues has been fixed by Amazon Alexa Team and can not be reproduced anymore. Thank you!

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Philipps asked · Jan 24, 2019 at 09:57 AM

Localization of ProactiveEvents API

According to the recent announcement of ProactiveEvents API in Alexa Dev blogs the notification events are available in all locales supported by Alexa. Although my skill (and configuration of test devices) only supports german language, event notifications are partly / mixed in english and german language. Example output of an AMAZON.WeatherAlert.Activated event:

Sie haben eine neue Benachrichtigung von Skill XX. There is a thunderstorm alert for your area. Provided by Skill XX.

So the notification starts with an german part (including a reference to the source name) and switches to an english spoken part (again including a reference to the source name).

Any ideas how to fix this issue? My request to notification api includes the required localizedAttributes.

proactive events alexa notification

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3 Answers

Answer 1 · 2019-02-22T11:55:47Z

bauchschuss answered · Feb 22, 2019 at 11:55 AM

Do you have any updates on this topic? I'm experiencing the exactly same problem. Skill is German only but the event is spoken in english!

{    
    "timestamp":"2019-02-22T12:52:33.601Z",
    "expiryTime":"2019-02-23T8:52:33.601Z",
    "relevantAudience":
    {    
        "type":"Multicast",
        "payload":{}
    },
    "referenceId":"5ec859c62dd748228e1e6939e38959eb",
    "event":
    {
        "payload":
        {
            "alert":
            {
                "garbageTypes":["COMPOSTABLE"],
                "collectionDayOfWeek":"SATURDAY"
            }
        },
        "name":"AMAZON.TrashCollectionAlert.Activated"
    },
    "localizedAttributes":[]
}

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Answer 2 · 2019-01-29T15:32:55Z

Anand@Amazon answered · Jan 29, 2019 at 03:32 PM

Hey Philipps,

I tried your skill but getting different response from what you have mentioned. I got this response "Es tut mir leid. Aktuell ist keine Abfrage der Wetterdaten möglich. Bitte probiere es später noch einmal."

Can you check it on your end? Did you changed anything in backend code?

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Philipps · Feb 01, 2019 at 04:29 PM

Hey Anand!

Thanks for getting back on this issue. Yes, I'm still developing on this skill, so you might get an error or confusing response launching the skill. Nevertheless I'm not sure if this is the right way to reproduce the issue. The "normal" interaction with the skill is working without any problems in german language.

Steps to reproduce issue:

Development version of the skill needs to be installed on an alexa device (tested on Echo 2) and required notification permission is enabled by user. Test device is set to german language.
Unicast proactive notification event is sent to customer (see below)
Customer receives notification sound and asks for notification
Alexa responses with a mix of german / english

POST: https://api.eu.amazonalexa.com/v1/proactiveEvents/stages/development

{
  "timestamp": "2019-02-01T17:00:55.921+01:00",
  "referenceId": "TEST-8",
  "expiryTime": "2019-02-01T23:30:55.922+01:00",
  "event": {
    "name": "AMAZON.WeatherAlert.Activated",
    "payload": {
      "weatherAlert": {
        "source": "localizedattribute:source",
        "alertType": "THUNDER_STORM"
      }
    }
  },
  "localizedAttributes": [
    {
      "locale": "de-DE",
      "source": "Wetterwarnung"
    }
  ],
  "relevantAudience": {
    "type": "Unicast",
    "payload": {
      "user": "amzn1.ask.account.XXXXXXXXXXXXXXXXXXXX"
    }
  }
}

I have created an audio record of the issue: https://s3.amazonaws.com/about.kvb-bike.alexa/WeatherAlert_Test.m4a You can hear the bing of the notification, me asking for notifications (in german) and alexas response. Maybe this helps ...

Best regards
Philipp

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Philipps Philipps · Feb 13, 2019 at 04:38 PM

Hey @Anand@Amazon, are there any updates on this issue? Do you need additional information?

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Anand@Amazon ♦ Philipps · Feb 14, 2019 at 09:24 AM

Hi Philipps,

Sorry for delayed response.

I checked your skill again but got this response "Es liegen aktuell keine Wetterwarnungen vor."

Can you set proactive events to "Multicast" so that I can even check it here on different device?

Let me know when you make this change.

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Answer 3 · 2019-01-24T10:34:44Z

Anand@Amazon answered · Jan 24, 2019 at 10:34 AM

Hi Philipps,

Can you share skill id for further investigation?

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Philipps · Jan 24, 2019 at 10:48 AM

Sure, but the affected skill version is still at development stage: amzn1.ask.skill.5d26dfb9-b2da-4245-b79a-1ac897b7c986

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Localization of ProactiveEvents API

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