cards are not rendering when I switch between intents

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Jude asked · Jan 18, 2019 at 03:47 PM

cards are not rendering when I switch between intents

Hello,

I have created a skill in ASK V2 with Node.js. In that, I have added standard card to all intents(cards specific to intents).
When I launch the skill, it displays the welcome card and at the end of the response the session remains open to get the user inputs. Once the user replied back, it pick up the new intent(audio response gets updated) but the card for this new intent was not updated. It still remains with welcome card.

I am expecting your valuable response to switch the cards from welcome card to another(during the session) and complete this task.

Thanks in advance.

Jude

alexa skills kit alexa cards

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RokasV · Jan 18, 2019 at 05:37 PM

You have to attach new card on every response. Can you share some of your code, which intent doesn't send the card even though it should?

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Jude RokasV · Jan 19, 2019 at 02:04 AM

Hi, Thanks for your response.
sure I will.
I have 5 intents along with Launch/Welcome intent

Launch Intent:

.withStandardCard('Medi cal', 'Welcome to Medi cal', welcomeCardImg.smallImageUrl, welcomeCardImg.largeImageUrl) .getResponse();

Address Intent:

.withStandardCard('Medi cal', 'Address', welcomeCardImg.smallImageUrl, welcomeCardImg.largeImageUrl) .getResponse();

Direction Intent

.withStandardCard('Medi cal', 'Direction', welcomeCardImg.smallImageUrl, welcomeCardImg.largeImageUrl) .getResponse();

In each card the content would be specific to that intent and image remains small for all.

When I launch the skill, it displays the welcome message and at end if answer for the question(Address/Direction), it redirect to that intent and prompt corresponding response but the content in the card was not varying. It skill shows up the welcome message

Hope you get the scenario. Waiting for your reply.

Thanks,

Jude

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RokasV Jude · Jan 19, 2019 at 08:28 AM

Chmm, yeah, it looks correct, I think in this case it would be the best to share your skill id with Anand, so he could take a look at it, maybe it is some sort of bug or something.

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3 Answers

Answer 1 · 2019-03-04T09:25:57Z

Anand@Amazon answered · Mar 04, 2019 at 09:25 AM

Hi Jude,

Sorry for late response.

Is this issue still occurs for you?

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Answer 2 · 2019-01-19T10:00:28Z

Jude answered · Jan 19, 2019 at 10:00 AM

Hi Anand,
Here is my skill Id:

amzn1.ask.skill.914998e8-3db9-4d54-88fa-3314920c4b56

Kindly make a look on it and let me know the details.

Thanks in Advance

Regards,

Jude

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Anand@Amazon ♦ · Jan 24, 2019 at 04:15 AM

Hey Jude,

We are aware of this issue and we have already reported this to concerned team. This issue will be resolved soon.

Thanks

Anand

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Daniel_Dias Anand@Amazon ♦ · Nov 01, 2019 at 03:24 PM

Dear Team,

Has this issue been solved?(

cards are not rendering when I switch between intents)

Regards

Daniel

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Anand@Amazon ♦ Daniel_Dias · Nov 12, 2019 at 11:58 AM

Hey @Daniel_Dias

Can you invoke skill in alexa device and check it in Alexa app for cards? Let me know if the same issue occurs in alexa app.

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Answer 3 · 2019-01-19T05:28:40Z

Anand@Amazon answered · Jan 19, 2019 at 05:28 AM

Hey Jude,

Can you share affected skill id for further investigation?

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cards are not rendering when I switch between intents

amzn1.ask.skill.914998e8-3db9-4d54-88fa-3314920c4b56

cards are not rendering when I switch between intents)

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