I have built an Android app which uses Alexa services. The app's purpose is to be a bridge between Amazon Alexa service and Samsung Tizen app for Samsung Gear/Galaxy watches. With the help of this companion app, Samsung Gear/Galaxy users can reach Alexa voice assistant through their watch.
The problem is, Google has suspended my app on the Android store stating that it violates their impersonation policy. (https://play.google.com/about/ip-impersonation/)
According to the impersonation policy, the app should not use any logo similar to the existing official product. (official amazon Alexa app)
- App titles and icons that are so similar to those of existing products or services that users may be misled
In fact, my app icon is an Alexa icon in a smart watch drawing. So , I had thought that it would be possible to use this kind of icon.
According to the Alexa Built-In Trademark usage guidelines:
I should be able to use Alexa logo using the appropriate statement:
* Company must include the following statement in any materials that display the Trademark: “Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.”
But Google support does not accept this. They ask for :
"We advise you to provide verifiable documentation of copyrighted content with the following examples: distribution agreement, authorization contract, or website domain ownership (PDF file). Please reply to this email with the documents attached."
Is there any distribution agreement or authorization contract from Amazon for developers for such situation ?
How should I move forward with this situation ?