3 of 5 t-shirts do not appear in the search. Although they were added more than 10 days ago.
@Timurkaa2 I think @TEES has hit the nail on the head.
Not content with periodically lowering the amount of commission we get, Merch now seem to be 'suggesting' that we should all pay to advertise and promote our products. That would be fair enough if this advertising was an optional extra we could opt into, in order for our designs to rank higher in the search results. But in actual fact it seems that, increasingly, your designs don't even show up at all *unless* you advertise.
As an experiment, I've just pasted the exact titles of half a dozen or so of my merch designs into the search box on Amazon.com. Not one single one came up in the search results. And I don't mean they didn't come up high in the rankings. They didn't show up AT ALL!
Even where a couple of them were quite unusual titles and I searched for "<exact title> T-shirt" I got nothing returned, apart from a couple of children's books with absolutely nothing to do with what I searched for whatsoever.
Likewise with the ongoing fiasco over PopSockets. I actually get the vast majority of my sales from PopSockets these days but, again, even searching for a generic term like "PopSockets" only returns about 250 results. I have nearly that number of PopSocket designs myself and yet none of the returned results are mine. And, as above, if I search for "<my specific title> PopSockets" I get about half a dozen results, which are all other people's and only vaguely related to what I'm searching for.
Add to that the fact that Merch makes it impossible for us to search for our own products by our own brand name and I'm actually quite mystified that I'm getting any sales at all. How on earth are other people stumbling across my products and buying them, when I can't even find them by entering their exact titles in the search box?
I'm seriously considering letting my Amazon Merch account wither and die, as my designs expire now. The backend is so user-unfriendly to begin with that you can't help but feel it's been deliberately designed to be that way. The top tier sellers get all the advantages with regard to first access to new features, products and markets [as well as automatic migration to the new markets]. The commission levels have been cut twice in the past year and now –to top it all– it seems that Amazon are going to hide our products from their search results, unless we pay to have them show up.
For me, it's very rapidly approaching the point were "Amount of Hassle" is going to outweigh "Financial return"
Okay so here is part of the answer:
If you are searching on your listings from an IP address that is outside the US the results will never appear as the system believes you are not eligible for prime delivery so filters it out.
This is true of all US merch listings and all general FBA listings.
Solution.. Google Free Online New York Proxy (in an incognito browser or it will still know you are from CA/EU etc) then goto amazon.com and search again.. and there is your merch as a US customer would see it.
Warning: Do not login to amazon on a free online proxy service.
Mods you could save yourself alot of future pain/emails/questions by making this known from the start.
So no official answer on this?
Approved products are live in the manage tab but are not searchable on amazon. If a product is "Live" pasting its title should return only that result.. instead it returns none and offers books on the topic for sale.
Is it a bug? is it a feature? is it a problem for the general catalogue team? Some info would be good.
I agree with the answers above. I listed several products a couple years ago and lost interest when search after search never showed my products. I recently listed several again and have searched using all tag words and business name - nothing! Absolutely nothing. I have an account on another website that has no where near the traffic as Amazon, and my designs sell.
This experience also has made me lose faith as a shopper on Amazon since obviously all choices are the sellers who pay - not necessarily the best product. As a shopper, we are not shopping a fair playing field and the same holds true as a seller.
6/22/18: Update - Search Indexing 3 Answers
Popsockets "Currently unavailable" 3 Answers