I filled out the Privacy Policy URL and the Terms of Use URL in Distribution, but failed when performing Functional Test. Error: The Privacy Policy URL/Terms of Use URL provided for your skill is not accessible via a web browser. Please ensure that the Privacy URL/Terms of Use URL is always accessible via a web browser. I try to use the phone and computer browser to access the Privacy Policy URL and the Terms of Use URL. What is the problem? Can you help me? Thank you!
My privacy-policy URL is https://www.iliferobot.com/about.aspx?FId=t1:141:1&TypeId=141&IsActiveTarget=True , Please help me check it out, thank you very much.
Link works for me, but it redirects to home page for some reason. Overall it should be fine. Maybe someone from amazon will be able to help you with it.
Yet again this is happening, cannot get past functional test because you think the policy URL is not accessible but it is. This is preventing me from submitting the skill (again).
Can you please resolve this recurring issue?
Thank you.
I'm getting an error in validation
"The privacy policy URL is missing for the en-US locale"
However 100% sure there is a URL in the field and I have resubmitted it 15 times. Same error every time
skill id
amzn1.ask.skill.d9422b01-87c7-4e88-be1f-5721b98412b5
This really annoying issue is back again, preventing us from submitting skills again. It returns a ransom Terms of Service or Policy URL is not accessible (changes on each attempt to submit), both URL's are perfectly accessible. Please can you fix this? Thanks!
Hello! Could you please open a contact us case providing your skill IDs so we can look into this for you? Feel free to attach a link to this forum post in the case. Thanks!
This issue is back again and is preventing us from submitting skills. The functional test says the privacy policy isn't available, but it is.
Can you please fix this? Thank you.
I'm plagued with these at the moment, the URL is perfectly accessible and is the same for all regions, so it doesn't make sense it says it is only for 2 or the 4 of them.
@omega1 - As this issue is specific to your account, please file a contact us here where we will be able to assist further.
Regards,
Lucian
@Lucian@Amazon Hi, this issue is back again with multiple skills all having the same issue reporting the URL is not accessible, but it is.
I also have this problem and i cann't publish due to these errors... my skill ID is:
Hello there,
Sorry for the delayed response!
Are you still facing the same issue?
Hello there,
Could you please provide us the skill Id of the skill.
Hi, My Skill ID is amzn1.ask.skill.4339e481-7967-4279-9afd-c64d71b9697b , Please help me check it out, thank you very much.
As this issue is specific to your account, please file a contact us here where we will be able to assist further.
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