Flash Briefing title not displayed on Amazon Alexa application

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Erdem asked · Nov 05, 2018 at 09:51 AM

Flash Briefing title not displayed on Amazon Alexa application

We use Flash Briefing skill to deliver our daily deals. You can listen to them on a Alexa device or smartphone. But unfortunately our title is not displayed next to our logo on Alexa application on a smartphone. You can find the sample JSON below:

{"uid":"test-30","updateDate":"2018-11-02T14:34:46.0Z","titleText":"\ud83d\udd25Galaxy S9 + Xbox One im Bundle \ud83c\udfae Xbox Spiele Bundle & Ugly Weihnachtspullis \ud83c\udf85","redirectionUrl":"https://www.mydealz.de/alexa","mainText":"","streamUrl":"https://OUR_MP3_FILE_URL"}

And this is the screenshot of our problem:

As you can see we have a title text in the JSON but it is not displayed. Could you please help me to find the problem?

flash briefing

photo-2018-10-17-15-47-09.jpg (71.5 kB)

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5 Answers

Answer 1 · 2018-12-13T21:56:45Z

Oliver@Amazon answered · Dec 13, 2018 at 09:56 PM

Hey @Erdem and NewUser-71e51bad-4e65-4d80-bab2-793167a999f9, would you be able to provide skill IDs this is happening to?

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Erdem · Dec 19, 2018 at 08:51 AM

Thanks for your interest but our problem was solved after an Alexa app update on Nov 23rd. It is working for now.

Skill ID: amzn1.ask.skill.1f302eae-ce31-401d-884b-fe1fc25f44dd

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Answer 2 · 2018-11-16T16:35:15Z

Erdem answered · Nov 16, 2018 at 04:35 PM

I see that skill activities are moved under a new menu. But I still have the same issue and also a new issue. @Brian@Amazon @Olivia@Amazon

My LIVE skill activities still don't have their titles displayed.

The latest activity card doesn't have link to the landing page. It doesn't affect that if the latest activity was my beta or live skill.

capture-2018-11-16-18-11-51-r1.png (272.5 kB)

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Answer 3 · 2018-11-11T18:28:32Z

NewUser-71e51bad-4e65-4d80-bab2-793167a999f9 answered · Nov 11, 2018 at 06:28 PM

I am seeing the same issue and have no emojis in my title. I also see this happening for all briefings that I have downloaded that aren't mine.

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Answer 4 · 2018-11-08T21:56:33Z

Oliver@Amazon answered · Nov 08, 2018 at 09:56 PM

hey it seems like there is emojis in your titleText. Can you try without?

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Erdem · Nov 09, 2018 at 09:14 AM

This skill is live so it would not be ideal to test. If I can get the product manager to publish a new post without emojis, I will share the results with you.

But I tested the same feed (exactly the same url) with a different Flash Briefing skill and title is displayed correctly in both the companion app and Android notifications area (both with emojis).

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Erdem · Nov 09, 2018 at 09:49 AM

They both use the same feed. As you can see the test skill has its title displayed but the live skill has no title.

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Answer 5 · 2018-11-05T09:55:08Z

Erdem answered · Nov 05, 2018 at 09:55 AM

@Brian@Amazon do you have any opinion about that? I would really appreciate if you could help.

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Flash Briefing title not displayed on Amazon Alexa application

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