responds to users with an empty speech reprompt

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This question was closed Oct 26, 2018 at 06:00 PM by Anand@Amazon for the following reason: The question is answered, right answer was accepted

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NewUser-d18adb8c-be5f-4610-89d9-b69a9164953a asked · Oct 22, 2018 at 06:07 AM

responds to users with an empty speech reprompt

i skill is perfectly working when i test it on developer console and on amazon alexa mobile app.

but when i submitted it for certification, the team said it has the following two errors.

Issues with skill in English (IN)

The skill responds to users with an empty speech reprompt when the skill session is open. Please note that when the skill session is open, the skill should not return empty text or silent ssml response for any supported intent(s) within the skill.

The skill responds to users with an empty speech prompt when the skill session is open. Please note that when the skill session is open, the skill should not return empty TTS or silent SSML responses for any supported intent(s) within the skill.

i have used if-else condition in my intents code, and based on those if conditions new intents are called. and i have made sure that the intent's code emit(':tell') response at last, in if-else section as well in outer section of if-else.

somebody please help me with this.

alexa skills kit alexa intents ssml text-to-speech

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RokasV · Oct 22, 2018 at 08:15 AM

Can you post some code that you think is causing this issue.

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NewUser-d18adb8c-be5f-4610-89d9-b69a9164953a RokasV · Oct 22, 2018 at 10:16 AM

please check the code

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NewUser-b401e32e-09ee-4215-8fc9-5c411607b097 · Oct 25, 2018 at 03:54 AM

I am having this exact same issue.

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3 Answers

Answer 1 · 2018-10-22T12:24:18Z

Anand@Amazon answered · Oct 22, 2018 at 12:24 PM

Please share skill id for further debugging.

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Answer 2 · 2018-10-26T02:24:25Z

NewUser-b401e32e-09ee-4215-8fc9-5c411607b097 answered · Oct 26, 2018 at 02:24 AM

Hi - I found this answer that helped me: https://forums.developer.amazon.com/questions/188380/problem-with-berrybash-template.html

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Answer 3 · 2018-10-25T07:03:29Z

Anand@Amazon answered · Oct 25, 2018 at 07:03 AM

Hello Developer,

This error appears only when your skill is sending empty text in SSML or silent prompt. Can you check it in your backend code to point out the issue?

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responds to users with an empty speech reprompt

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