After video finishes, it takes 10-15 seconds before resuming to skill's next command

Question

My approved skill has been working for 90 days. All of the sudden it is not working as design. When the video finishes it takes 10-15 seconds before resuming to skill's next command. example: Alexa, open Voice Capsule (account required to use) ... I want to talk to Jim Wyatt ... yes (play video) "Hi welcome to Voice Capsule" a video is played and at the end of the video, it appears to freeze. If you wait 10-15 seconds then it resumes as normal. This started ~ a week ago.

My code is based upon this example.

String videoURL = "https://s3.amazonaws.com/mkusters-images/guitar_video.mp4";
String videoTitle = "Sample Video Title";
String videosubTitle = "Sample Video SubTitle";
SpeechletResponse oSpeechletResponse = new ResponseBuilder()
.addVideoDirective(videoURL, videoTitle, videosubTitle)
.build();
oSpeechletResponse.setNullableShouldEndSession(null);
return oSpeechletResponse;

I am using library: alexa-skills-kit-1.8.1-javadoc.jar

Jim

Answer 1

Answer by barry@amazon · Oct 25 at 02:45 PM

Hi @jwyatt and thanks for your message.

Can you share your skill ID so I can take a better look?

Regards,
Barry

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jwyatt · Oct 26 at 11:35 AM 0

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Skill Name:
Voice Capsule Skill ID: amzn1.ask.skill.577b022b-8576-442a-a12c-4c2d7ec89f34

barry@amazon ♦ jwyatt · Oct 31 at 04:20 PM 0

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Hi @jwyatt and thank you for the additional information.

I have checked your interaction model and could not find which intent would trigger the playing of a video. Can you please share the steps needed to reproduce your issue?

Regards,
Barry

jwyatt · Nov 06 at 02:52 PM 0

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How to reproduce the issue:

1. Set up an account with www.VoiceCapsule.com
2a. Add Voice Capsule skill to your Alexa device.
2b. Enable Voice Capsule skill and link your account.
3. Alexa open Voice Capsule
4. I want to talk to Jim Wyatt

barry@amazon ♦ jwyatt · Nov 09 at 02:18 PM 0

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Hi @jwyatt and thank you for the additional information.

I can confirm that your skill seems to hang after playing the video, however, when asking Alexa to play videos, it does not hang.

From the code snippet you shared on your first post, it seems that you are using an older version of the Java SDK that is no longer supported. I recommend you take a look at this page that has some information on how to migrate from V1 to V2.

Regards,
Barry

jwyatt barry@amazon ♦ · Nov 14 at 11:52 AM 0

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Thanks for the information.

I have been looking at V2 and the documentation shows it will produce the same response as V1 for video (unless i over looked something).

Why would V2 fix the 10-15 second delay?

In the mean time, I need to modify my code to implement RequestHandler(s). Grrrrr

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After video finishes, it takes 10-15 seconds before resuming to skill's next command

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