Alexa is not parsing any intent if intent utterances have a single word but it works for utterances with more than one word

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nami20 asked · Aug 30, 2018 at 04:59 AM

Alexa is not parsing any intent if intent utterances have a single word but it works for utterances with more than one word

I have two intents in the schema.
intents
{ 
	{ 
		name : learnIntent,
		utterances: learn 
	}, 
	{ 
		name : quizIntent, 
		utterances: play Quiz 
	} 
}
Skill asks a question to the user do you want play quiz or learn. In case if the user says 'learn or play quiz' utterances then Alexa processes the request. But In case user says utterances that are not defined in the intent schema and if utterance a single word like dance, jump etc. It should parse and send the detected intent but it didn't parse the request for single word. and works for two or more than two words like 'want to play' or 'of course' then Alexa parse the request with a detected message.<br>

alexa skills kit intents works with alexa utterances schema

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2 Answers

Answer 1 · 2018-09-07T03:07:09Z

Jason@amazon answered · Sep 07, 2018 at 03:07 AM

Generally you want to include multiple sample utterances so that you can catch as many possible phrases as possible. When a user says something while in your skill, Alexa will go through all of your sample utterances and slots that you have set up and only performs actions that it can recognize, so I highly recommend going through and adding more utterances that users may mention.

I've included a link below with some best practices for implementing utterances.

https://developer.amazon.com/docs/custom-skills/best-practices-for-sample-utterances-and-custom-slot-type-values.html#sample-utterance-phrasing

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Answer 2 · 2018-09-10T04:24:20Z

nami20 answered · Sep 10, 2018 at 04:24 AM

My Skill was working fine 2 weeks earlier. But suddenly it started failing. Earlier it used to respond for single utterance but now it's doesn't even detect any intent not even fallback intent. Is anything changed for Alexa perspective?

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Jason@amazon ♦ · Sep 14, 2018 at 07:19 AM

Can you provide your skill ID? I can look into this for you.

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nami20 Jason@amazon ♦ · Sep 15, 2018 at 06:24 AM

here is my skill id ---

amzn1.ask.skill.9542da54-d89b-46f4-a488-bc1ac15a5d8f

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Jason@amazon ♦ nami20 · Sep 26, 2018 at 06:33 AM

Sorry for the late reply, but I tested the skill and it seems to work fine. If you have further issues associated with that particular skill, please file a contact us here where we will be able to assist further.

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Alexa is not parsing any intent if intent utterances have a single word but it works for utterances with more than one word

amzn1.ask.skill.9542da54-d89b-46f4-a488-bc1ac15a5d8f

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