Best practice for analytics / logging of Utterances?

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viking2917 asked · Jun 07, 2018 at 05:34 PM

Best practice for analytics / logging of Utterances?

I would like to see the utterances people have given to my skill. I don't need to see the un-processed utterances, I would be happy to see the slot values as given to my intents. I used Voicelabs for a previous skill but that solution has been discontinued. It does not appear that Skill Metrics in the Amazon dashboard have the actual content of the utterances, simply the number of them. Not being able to see what people are asking makes it very hard to optimize the skill.

What is the best way of doing this?

alexa skills kit intents utterances intent request history

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Answer 1 · 2018-06-12T12:30:22Z

Anand@Amazon answered · Jun 12, 2018 at 12:30 PM

Hello Vikings,

Thanks for posting !!

As you already know for capturing user utterance we have provided Intent Request Intent API.

A skill must have at least 10 unique users per locale in a day, in order for data to be available for that locale for that day. If some locales meet the threshold and other locales do not, data is returned only for those locales that meet the threshold.Currently apart from this there is no other to find out the user utterance phrases.

Check this link for more details.

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viking2917 · Jul 20, 2018 at 02:18 AM

Thanks for the response! Not getting any analytics until there are 10 users per day is pretty annoying, honestly. Lots of skills never get there, so you can't easily see what's going on. What is the rationale for the 10/day requirement? Appreciate the response though.

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Answer 2 · 2018-06-07T17:36:29Z

viking2917 answered · Jun 07, 2018 at 05:36 PM

(note: I found this, although it only seems to work after you have 10 users / day, which is likely not the case for a new skill: https://forums.developer.amazon.com/articles/164123/announcing-a-new-api-to-understand-your-alexa-skil.html)

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Best practice for analytics / logging of Utterances?

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