Possible to elicit slot of either AMAZON.NUMBER or AMAZON.US_CITY?

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anishb asked · Jun 05, 2018 at 04:27 PM

Possible to elicit slot of either AMAZON.NUMBER or AMAZON.US_CITY?

We are eliciting slot zipCode, which is of type AMAZON.NUMBER, but the user may respond with a US city. We have several utterances such as:

near {city}
near {zipCode}
{city}
{zipCode}

It seems that the user must respond with "zipCode" unless there is an utterance that is unique to "city". Is there a workaround to get these utterances to co-exist? I imagine this to be a very common use case. What are the best practices around prompting a user for location?

alexa skills kit slots dialog directive

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Answer 1 · 2018-06-08T14:19:06Z

barry@amazon answered · Jun 08, 2018 at 02:19 PM

Hello @anishb and thank you for your question.

I would say that in your case, the best way to go around this would be to direct the user to say the city OR the zip code. For example, you could have Alexa ask "Which city are you from?" or "What is your zip code?". In this case, you would know what to expect as an answer and could code accordinlgy.

Regards,

Barry

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Possible to elicit slot of either AMAZON.NUMBER or AMAZON.US_CITY?

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