Your app solicits customers for reviews of your app in exchange for user rewards or bonuses

Question

question

NewUser-f50d0280-2ab6-4994-8961-464876672a91 asked · May 16, 2018 at 10:49 AM

Dear Friends

Yesterday i was upload an app on Amazon app store and my app was Rejected and i received a notification that was i mention below,

(Your app submission does not meet one or more of our acceptance criteria for some or all targeted devices. Failure reason(s) are listed below:

Your app solicits customers for reviews of your app in exchange for user rewards or bonuses. Please update your app to comply with our customer reviews policy and resubmit your app for reconsideration).

But in my whole app i can't mention any where to get review in exchange of Rewards.

[Redacted]
Can Somebody check and help me to resolve this issue

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2 Answers

Answer 1 · 2018-05-16T23:17:32Z

Sam@Amazon answered · May 16, 2018 at 11:17 PM · ACCEPTED ANSWER

Hi,

As this issue is specific to your account, please file a contact us here where we will be able to assist further.

Regards,

Sam

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derpfactory · May 17, 2018 at 02:44 AM

So that's a no then..

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Answer 2 · 2020-11-26T06:04:01Z

NewUser-36d50d46-8fe2-4218-841f-98bd58c7a6fb answered · Nov 26, 2020 at 06:04 AM

have the same issue... and its worse because when i ask them to show me where... they send me the same message!!! like that's an explanation!

my app doesn't even have anything related with amazon reviews!!! starting to wonder how they even came to that conclusion!!!

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