Has anyone else had difficulty getting a timely response from mails sent to firstname.lastname@example.org?
Lets keep track an email which I sent just now and measure the response time. It has definitely been received because I just got an automated response. The date-time now is: 12th May 2018 13:21 GMT+1
RE:[CASE 4630956141] Hex 11 Software: FEEDBACK [M3EQYOXURA7KAB] [Bronze]
Hello SAAS team,
I have been referred to your team concerning a question I had.
I am the developer of a software product called My Ching which I am currently selling on a subscription basis on this website purchase page.
I wish to sell the same software for outright purchase (i.e. perpetual license) on the Amazon PC & Mac digital download market place while continuing to sell it on a subscription basis on my website.**
Would you have any objections to this arrangement?
Finnian Reilly (Owner)
Hex 11 Software ** The reason I do not wish to wish to implement the Amazon subscription system is because I have been advised by one of your staff that "in its current state its quite technically involved which is why it's only provided to a handful of vendors". I am not shy of a technical challenge but I do not wish to invest a lot of time unless I am first sure that my product is going to generate sales on Amazon.
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Subject: RE:[CASE 4630956141] Hex 11 Software: FEEDBACK [M3EQYOXURA7KAB] [Bronze] Date: Fri, 11 May 2018 22:42:17 +0000  From:
Hello Finnian, I will need to redirect you to this contact: <a href="mailto:email@example.com">firstname.lastname@example.org</a>, as this team would be able to provide you a better overview of possible arrangements regarding software subscriptions. If you have any other Developer submission specific inquiries, feel free to open a new contact. Best regards, Vanessa H. Amazon.com Vendor Services <a href="http://www.amazon.com">http://www.amazon.com</a>