Can't submit my upcoming version | Release Notes disabled
I am updating an already live game. I have added binary and other details. this is the screen shot.
https://www.dropbox.com/s/yllw3e36wyyv2ab/AamzonDev.png Every tab is checked but still "Upcoming Version (Incomplete)" is shown also "Release Notes" is disabled I can not edit those and i don't know why :( I cant Submit this Version because Submit button is also disabled. So could any guide me what am I doing wrong? PS : My amazon account type is "Developer".
I am now having this exact same issue, and I need to get the update out ASAP. I submitted contact us this morning, and no response yet. Prompt reply would be greatly appreciated.
email@example.com. Thank you.
Hi Srpreer The reported problem was resolved by our team. And developers also confirmed that they were able to do the app submission successfully. Though it's unfortunate that you are also facing the same issue. While I started trying to look at the issue with your account/app, I did not find any app which is associated with the account your are posting with. To get further assistance, please raise a ContactUs(
https://developer.amazon.com/help/contactus.html) from the developer account your are using to submit your app.
Hi Aamir, Thank you for reaching out. I am unable to identify the associated developers account in which you are trying to update your app. The best bet to solve your problem should be raising a ContactUs (
https://developer.amazon.com/help/contactus.html) by the owner of the app with the details. We use this forum to discuss the generic issue, not the problems specific to an account or app.