Hi, got a silly problem. I have uploaded our app and got it approved. twice.If i try to buy the app, i get the message: App not compatible with Kindle Fire. The App is also not showing up in the "Apps" Marketplace section. Only on the default Amazon Marketplace. I think its a manifest problem. Any Help? Best, Robin
Did anyone actually get any answers about this? I am having the same issue where my app appears on the market place but not on the kindle store. I have contacted amazon about this, but nothing back as yet
Thank you for your post.Since this is an app specific issue, please raise a contact us( (
https://developer.amazon.com/help/contactus.html)) with your app details. This would help us to investigate the issue further and one of our support engineer will assist you further.
I am also getting the same issue. Looks like Kindle Fire HD people are okay, but the original Kindle Fire throws the error about my app is "incompatible with your device...blah.blah.blah" I tried submitting this to the trouble desk, and a few days later got a response saying that the issue was "resolved" with no text telling me how it was supposedly resolved. It was still broken so I resubmitted the bug again and got the same bot response. Anyone successfully get this issue really and truly resolved?