How does a developer diagnose an Echo Show/Spot or FireTV when Alexa fails to display a camera stream after 'InitializeCameraStreams'.
I have written a skill (https://www.amazon.com/shadeBlue-LLC-Monocle/dp/B079P7DZ4D) allowing users to provide their own custom list of camera feeds and the skill makes them available to the user's Echo Show, Spot and Fire TV when the user asks for the camera to be displayed.
By in large the system works great. However, its seem there are some users with cameras that seem to fail no matter what we try. We have confirmed that the RTSP URLs are valid and the video is encoded with H.264. (confirmed working in VLC) but simply not start streaming on the Echo/Fire TV devices.
So how can we further diagnose the problem where Alexa hardware fails or refuses to play the RTSP streams?
Thank You, Robert