Our skill is named "bolabot".
While using this skill first opening it and then running a command works perfectly. i.e. "Alexa open Bolabot" , then asking "XYZ"
In the case of a single shot invocation Alexa is not recognizing "BolaBot". i.e. "Alexa ask BolaBot XYZ"
The strange thing is that this used to work perfectly in both cases. Additionally this works while using alexa on the Amazon app, but does not work through the Alexa App or the Echo devices.
Any help would be great.